Shipments & Returns
General: we use a minimum order amount of € 40,- per order.
For the Netherlands, Belgium and Germany
For deliveries in the Netherlands, Belgium and Germany, our delivery partner PostNL delivers the order to the delivery address specified by you. The conditions of PostNL apply for all these deliveries.
From a purchase amount of € 75,- the order is delivered free of charge, within the Netherlands, Belgium and Germany, by our delivery service. If the purchase amount is less than € 75,- the shipping costs are € 4.95.
Selected countries within Europe
We deliver in Great Britain (incl. Northern Ireland, excl. Andorra and overseas), Luxembourg, Italy, Austria, France, Spain (incl. Balearic Islands, excl. Canarian Islands), Sweden, Portugal and Spain.
From a purchase amount of € 150,- the order is delivered free of charge, within the countries mentioned above, by our delivery service. If the purchase amount is less than € 150,- the shipping costs are € 12,-.
Other countries within Europe
We deliver to Bulgaria, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Poland, Romania, Slovenia, Slovakia and the Czech Republic.
For the countries mentioned above, the shipping costs are € 17.50.
You have the option to return the order within 14 days. The return period is 14 working days from the day on which you received your order. The costs of returns are for your own account.
Please return the ordered products and any samples and gifts received, in a good and unused condition, and in the original packaging. With every return we ask you to send a return form. Fill in the digital return form. Submit it, so we can accept your return request. We can only process returns, if complied to all of the above.
The following return address can be used for returns:
SBT Cosmetics - BAP MEDICAL
Laan van de Maagd 119
7324 BT Apeldoorn